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Sep

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The Woodlands of Hamilton: Good Customer Service, Excellent Care

There are a lot of characteristics that make a business successful: strong leadership, a good team, providing a good value. Each of these appear near the top of the list. But what can so easily win hearts if it’s good can so equally ruin a business if it’s bad is customer service.

The team at Woodlands of Hamilton understands this; good customer service and excellent care are their mission. The company’s philosophy is to provide an atmosphere that makes you feel like you are right at home, starting with personalized care.

As a leader in the independent, assisted living, and memory care arena, the staff at The Woodlands of Hamilton provide comfort, care, and socialization for their residents. Amenities include private suites, housekeeping and laundry service, an on-site therapy clinic, and three restaurant-style meals a day (with a Chef’s Special).

The Woodlands isn’t standing still either.

The end of October marks the groundbreaking for an addition to their assisted living Medicaid Waiver Program. Expansion will include adding 30 additional apartments, all waiver-approved. Those apartments are set to open in June of next year.

COMSTOR Outdoor has been working with The Woodlands for two years.

“COMSTOR has been wonderful and they do such a great job creating our billboards,” said Katti Sellers, director of sales and marketing. “Billboard advertising has really helped with our traffic and getting our name out there.”

To learn more visit www.woodlandsassistedliving.com or call (513) 893-9000.

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